Orders and Shipping
My Order
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How do I place an order?
Once you've added items to your shopping bag, you can check your selection, select the shipping method, and proceed to checkout. Please be aware that if your order consists of multiple items, they may arrive in separate packages.
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When is my order confirmed?
Your order is confirmed when you receive an email containing your Order number and the list of purchased items.
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How long does it take for order processing?
Once the order has been confirmed, we will process your order within the same day and ship out the items within 1- 2 working days. All items are shipped out from Singapore.
Shipping Times
Singapore: (Local delivery)
2-3 working days
Asia:
Brunei, Cambodia, China, Hong Kong, India, Indonesia, Japan, South Korea, Macau, Malaysia, Maldives, Pakistan, Philippines, Taiwan, Thailand, Vietnam
3 -18 working days
Europe:
Albania, Austria, Belgium, Croatia, Czech Rep, Denmark, Finland, France, Georgia, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, Switzerland, Turkey, United Kingdom
4 - 16 working days
Middle East:
Israel, Oman, Saudi Arabia, UAE
Oceania:
Australia, New Zealand
America:
Canada, Puerto Rico, USA
Rest of the World
5 - 18 working days
7 - 14 working days
8 - 18 working days
8 - 24 working days
*Exact shipping times to be shown upon checkout. Shipping times can differ depending on your location. This list of countries is not comprehensive.