FAQs
At MEILLEURES website, we strive to provide our customers with a seamless and flexible shopping experience. To accommodate a wide variety of preferences, we accept multiple payment methods. These include all major credit and debit cards such as Visa, MasterCard, American Express, and Discover. Additionally, we offer the convenience of digital wallets such as PayPal and Alipay.
Rest assured, all transactions on our platform are secured and encrypted to ensure the utmost protection of your financial information. If you have any further questions regarding payments, our client advisor team is always available to assist you.
At MEILLEURES, we prioritize customer satisfaction and offer a hassle-free return & exchange policy for your convenience. You can return any item purchased within 30 days of delivery for a full refund or a size exchange, provided the item is in its original, unused condition with all tags attached.
To initiate a return or exchange, please visit our Return & Exchange page and complete the simple return form. Once your return is approved, you will receive a shipping instructions via email. Please pack the item securely to ensure we receive your package successfully. Once we receive and inspect the returned item, we will process your refund within 6-8 business days.
For more detailed information, please refer to our full Return & Exchange policy on the MEILLEURES website.
Standard shipping within the country is a flat rate of SGD$10 for any purchase and free for orders over SGD$200.
For international orders, the shipping cost depends on the destination and can be calculated at checkout.
Once you place an order on our website, the order processing time typically ranges from 1 to 3 business days. This includes verifying your order details, packing your items with care, and preparing them for shipment.